JTB landscapers recently overhauled my backyard. I had them remove decorative rocks, that made my yard almost useless to use, and add brick pavers to install a BBQ and Jacuzzi. On my initial estimate, they listened to my ideas and gave me their expert advice to guide me through the process of what to expect based on what I was looking to achieve. I couldn't be happier with the end result, which was an absolutely beautiful and professional looking backyard. JTB's staff was very easy to work with, extremely polite, and very professional. I was impressed with how fast their crew was able to get the job done and clean up afterwards, which left no trace of them even being there. I have used many landscapers in the past to only receive sub-par work and feel they could have done a better job. With JTB Landscapers I felt I couldn't wish for better service or skilled craftsmanship. I highly recommend them to anyone who is looking to have a REAL certified landscaping company who knows how to provide quality work and service second to none.Mike C.,
Well done JTB! Highly recommended to everyone who wants their backyard looks nice and beautiful, 5 star job ! They finished the job within 3 days, fast and efficient! Special thanks to Kyle you are so nice ! You earned a lot extra credits for your helpful and patience, thanks a lot for helped me a lot things even wasn't in contract! Big thumb up! Please chose JTB! They worth it!Shawn L.,
I'm not sure why my experience was so much different than everyone else but I am very disappointed with JTB Landscapers. I called last week and spoke to the owner, John, he was very nice and set up a consultation/estimate appointment for Thursday at 4 PM. at 3:59 PM, i got a call from a Kyle, who I assume is his assistant, to see if I would mind rescheduling my appointment...1 minute before he was supposed to be there. He said that the owner thought he would be able to make it but there was something that came up, an 'emergency' and that he had to reschedule. Fine- I can give people the benefit of the doubt. So after going back and forth, we settled on an appointment for yesterday, Monday at 9 AM. He hung up rather abruptly but whatever. Well Monday comes around and at 8:34 AM I receive a call again from Kyle, saying he was calling to make sure we were still on for our appointment. I responded yes, for 9 AM correct? He then asks me if we can schedule for noon instead. NO. We cannot reschedule for noon. I have a life, and things that I planned around his 9 AM appointment. He asked me if 11:30 was okay, I said no, we had an appointment for 9 AM. I told him that if he couldn't make the 9 AM appointment then to just go ahead and cancel. I thanked him for giving me a call and told him to have a great day, he proceeded to hang up without further word.
I understand that a good landscaper is hard to come by, I also understand that sometimes things come up and we have to work around them. However, calling me 1 minute before my appointment to reschedule and then cancelling again on the 2nd appointment? In addition to being rude on the phone? I don't think so. I guess i'll just have to take my business elsewhere!
5/31/2017- This is actually a follow-up to my past review. After posting the initial review, the owner Jon reached back out to me to fix the situation. We agreed on an appointment time same day and he came out on time. I was very appreciative that he wanted to remedy the situation. He definitely cares about his clients and is a super nice guy. He had some great ideas for the yard and even brought his spray paint to draw some lines on the ground ( we have bare dirt currently) so it gave us a better visual representation. The reason for the 4 stars instead of the 5 is because his bid estimate was quite heftier then another estimate we had received a few days earlier. Looking through Jons pictures, its clear he does great work. Regardless of what happens, i'm really glad he came down to the consultation!Jaime L.,
I had contacted and got quotes from multiple landscapers then I saw Jon from JTB Landscaping on yelp so I had him come out and give me a quote, right from the start I felt comfortable with Jon I told him my visions for my property (front and backyard) and not a small property by any means. Its like he could see what I was envisioning!! Anyway he proceeded to give me a quote which was well below all other landscaping companies I received quotes from. So me and the wife discussed everything and decided after seeing the pictures of all JTB'S prior jobs and there reviews we would proceed with them and thank god we did! The first day on the job Jon's brother Kyle was on site and hands on and as the foreman he had his crew of 12 working together in unison from sun up to sundown. Thank you Kyle for taking the time to go to Star Nursery and with your assistance and guidance our yard is amazing!!! If i could give this company 10 stars I would hands down! A shout out to all the crew that participated I may not know your names but my thanks from me and my family for all your hard work. If I ever need any landscaping work in the future they will definitely get my business! In closing Honest,reliable,hardworking,friendly that is what makes JTB Landscaping soar above the rest to be the best!!!Greg B.,